Welcome to Gearspacebd.com. These terms and conditions outline the rules and regulations for the use of Gearspacebd.com’s website and services. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website or services.

General Terms

1. Acceptance of Terms: By using this website, you agree to be bound by these terms and all applicable laws and regulations.

2. Modification of Terms: Gearspacebd.com reserves the right to modify these terms at any time without prior notice. It is your responsibility to review the terms periodically.

3. Eligibility: You must be at least 18 years old to use our services. By using our website, you confirm that you meet this age requirement.

Return Policy

1. Eligibility for Return:

   • Products with manufacturing faults can be replaced within 3 days.

   • Non-genuine or damaged products must be reported within 24 hours of receipt.

   • For physically damaged or used products, you must notify us in front of the delivery person or provide an unboxing video.

   • Products that do not match the website’s description or images must be reported within 24 hours with the package intact.

2. Exclusions:

   • Opened or used products are not eligible for return.

   • Campaign or discounted items cannot be returned or exchanged.

3. Conditions for Return:

   • Products must be in their original condition, with packaging intact.

   • Items returned with excessive scratches, dirt, or damage will not be accepted.

4. Customer Responsibilities:

   • Ensure proper packaging for return shipments.

   • Bear the shipping cost for return and re-delivery.

5. Non-Support Policies:

   • Software-related issues (bugs, improvements) are not covered under our return policy.

   • Minor mistakes in product images or descriptions are excluded from the return policy.

Refund Policy

1. Eligibility for Refund:

   • Refunds are available if we cannot provide a replacement or if the item is out of stock.

   • Orders canceled before shipment are eligible for a refund.

2. Refund Processing:

   • Refunds will be processed within 7-15 working days after we receive and verify the return.

   • Payments made via credit card may take longer due to bank processing times.

   • Refunds for mobile banking transactions will be transferred to the respective account.

3. Customer Responsibilities:

   • Ensure secure packaging for returns.

   • Delivery costs are non-refundable and will be deducted from the refund amount.

4. Exclusions:

   • Complaints accompanied by misbehavior or incomplete information may result in delays or cancellation.

Warranty Policy

1. Brand Warranty:

   • Claims must be made within the warranty period.

   • Gearspacebd.com will communicate with the brand or seller on your behalf within 10-15 working days.

2. Replacement Warranty:

   • Applicable only for manufacturing defects.

   • Replacement is limited to one time during the warranty period.

3. Gearspacebd.com Warranty:

   • Covers manufacturing defects within 3 days of purchase.

   • Replacement is limited to one time.

4. Exclusions:

   • Warranty is subject to the continued service of the authorized distributor.

   • Products without warranty information on the product page are not eligible.

Shipping Costs

1. Customers are responsible for the cost of returning items and for receiving repaired or replaced items.

2. Delivery charges are non-refundable and will be deducted from any refund amount.

Request Submission

1. Required Information:

   • Provide your order ID, email, or phone number when submitting a request.

   • Submit unboxing videos where applicable.

2. Contact Methods:

   • Email: sales@gearspacebd.com

   • Phone: +8801626-435955

3. Processing Time:

   • Requests are processed within 7-15 working days. Delays may occur in certain situations.

Limitation of Liability

1. Gearspacebd.com is not responsible for product quality issues as we are not the manufacturer.

2. We are not liable for damages caused during the return shipping process.

3. Minor discrepancies in product images or descriptions do not constitute grounds for complaints.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be resolved in the courts of Bangladesh.

By using our website, you agree to these terms and conditions. For any questions,

please contact us at sales@gearspacebd.com or +8801626-435955.